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7.5
Troubleshooting
LCD Error Messages
Display Meaning Solution
DOCUMENT JAM
DOOR OPEN
LINE ERROR
LOAD DOCUMENT
LSU ERROR
The loaded document has jammed
in the feeder.
Clear the document jam.
The front cover is not securely
latched.
Press down on the cover until
it clicks in place.
Your unit cannot connect with the
remote machine, or has lost
contact because of a problem on
the phone line.
Try again. If failure persists,
wait an hour or so for the line
to clear, then try again.
Or, turn the ECM mode on. See
‘Setting User-Selectable System
Options’ on page 3.2.
You have attempted to set up a
sending operation with no
document loaded.
Load a document and try again.
A problem has occurred in the
LSU (Laser Scanning Unit).
Unplug the power cord and plug
it back in. If the problem still
persists, please call for service.
FUSER ERROR
There occurs a problem in the
fuser unit.
Unplug the power code and
plug it back in. If the problem
still persists, please call for
service.
MEMORY FULL
The memory is full.
Either delete unnecessary
documents, or retransmit after
more memory becomes
available, or split the
transmission into more than
one operation.
JAM/NO
CARTRIDGE
Recording paper has jammed
inside the unit, or the toner
cartridge is not installed.
Clear the jam, or install the
cartridge
NO ANSWER
The remote machine has not
answered after all the redial
attempts.
Try again. Make sure the
remote machine is operational.
NO. NOT
ASSIGNED
The one-touch or speed dial
location you tried to use has no
number assigned to it.
Dial the number manually with
the keypad, or assign a number.