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13.4 <
Troubleshooting>
[Low Heat Error] There is a problem
in the fuser unit.
Unplug the power cord
and plug it back in. If the
problem persists, please
call for service.
[LSU Error] A problem has
occurred in the LSU
(Laser Scanning
Unit).
Unplug the power cord
and plug it back in. If the
problem persists, please
call for service.
[No Answer] The receiving fax
machine has not
answered after
several redial
attempts.
Try again. Make sure that
the receiving machine is
operational.
[No Paper]
Add Paper
The paper in the tray
has run out.
Load paper in the tray.
See page 5.5.
[Over Heat] There is a problem
in the fuser unit.
Unplug the power cord
and plug it back in. If the
problem persists, please
call for service.
Open Heat Error There is a problem
in the fuser unit.
Unplug the power cord
and plug it back in. If the
problem persists, please
call for service.
[Paper Jam 0]
Open/Close Door
Paper has jammed
in the feeding area
of the tray.
Clear the jam. See page
13.2 and page 13.2.
[Paper Jam 1]
Open/Close Door
Paper has jammed
in the fuser area.
Clear the jam. See page
13.2.
[Paper Jam 2]
Check Inside
Paper has jammed
in the paper exit
area.
Clear the jam. See page
13.2.
[Stop Pressed] Stop/Clear has
been pressed during
a fax transmission.
Try again.
Add Paper &
Press Start
You have selected
Manual Feeder for
Source in the printer
properties.
Load a sheet of paper
into the manual tray and
press Start to start
feeding.
If you have multiple
pages to be printed, this
message appears again.
Load the next sheet and
press Start.
Message Meaning Suggested solutions
Cancel?
1:Yes 2:No
Your machine’s
memory has
become full while
trying to store an
original into memory.
To cancel the fax job,
press 1 to select Yes.
If you want to send those
pages that have been
successfully stored,
press 2 to select No. You
should send the
remaining pages later,
when memory is
available.
Document Jam The loaded original
has jammed in the
ADF.
Clear the jam. See page
13.1.
Enter Again You entered an
unavailable data.
Enter the correct data
again.
Group Not
Available
You have tried to
select a group dial
number where only
a single location
number can be
used.
Use a speed dial number
or dial a number
manually using the
number keypad.
Line Busy The receiving fax
machine did not
answer or the line is
already engaged.
Try again after a few
minutes.
Load Document You have attempted
to set up a copy or
fax operation with no
document loaded
into the ADF.
Load a document into the
ADF and try again.
Memory Dial Full The fax jobs queue
in the memory is full.
Cancel unnecessary fax
jobs in the memory.
Memory Full The memory is full. Delete unnecessary fax
jobs and retransmit after
more memory becomes
available. Alternatively,
split the transmission into
more than one operation.
Not Assigned The speed dial
number you tried to
use has no number
assigned to it.
Enter the number
manually using the
number keypad.
Operation Not
Assigned
You are in the Add
Page/Cancel Job
operation, but there
are no jobs stored.
Check the display to see
if there are any
scheduled jobs.
Message Meaning Suggested solutions