SATO GT424 Printer User Manual


 
Section 6: Troubleshooting
GT Series Operator’s Manual Page 6-5
6.5 UNDERSTANDING THE LCD ERROR MESSAGES
Error No. LCD Message Description
01
Machine Error
Cause:
Remedy:
Alarm sound:
External signal:
Circuit board problem
Contact a sales outlet, dealer, or service center
One long beep
Machine error
02
Flash ROM Error
Cause(s):
Remedy:
Alarm sound:
External signal:
1. Flash ROM cannot be accessed
2. Illegal firmware operation requested by software
Contact a sales outlet, dealer, or service center
One long beep
Machine error
03
Parity Error
Cause(s):
Remedy:
Alarm sound:
External signal:
1. RS-232C communication settings fail parity checking
2. Error in cable connection
Check and correct communication cables and settings
Three short beeps
Machine error
04
Overrun Error
Cause(s):
Remedy:
Alarm sound:
External signal:
1. RS-232C communication settings exceed legal values
2. Error in cable connection
Check and correct communication cables and settings
Three short beeps
Machine error
05
Framing Error
Cause(s):
Remedy:
Alarm sound:
External signal:
1. RS-232C communication settings are not in the correct
frame size
2. Cable connection trouble.
Check and correct communication cables and settings
Three short beeps
Machine error
06
Buffer Overflow error
Cause(s):
Remedy:
Alarm sound:
External signal:
1. Size of received data exceeds size of receiving buffer
2. Mismatch in sending/receiving communication proto-
cols
Modify the system to establish the correct communica-
tion protocol
Three short beeps
Machine error