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Section 6: Troubleshooting
Page 6-12 GT Series Operator’s Manual
6.7 TROUBLESHOOTING GUIDE (CONT’D)
Symptom: Low quality print
Pull out the power cable before cleaning the printer.
No. What to check Remedy
1
Are the paper and carbon ribbon
set correctly?
Check if the paper and carbon ribbon are securely fixed.
Also, lower the head-open lever of the printer head unit,
and check if the paper and carbon ribbon are in the
normal position.
2
Are the paper and carbon ribbon
set correctly?
Check the paper and carbon ribbon. Set the print
density again.
3
Is the platen roller dirty? If the platen roller is dirty, wipe off the dirt with the
supplied cleaning set.
4
Is the printer head dirty, or is a
label on the head?
If the print head is dirty, wipe off the
dirt with the attached cleaning set. If
a label is on the head, take it away.
* Do not use a metallic object to
remove it (the printer head may be
damaged). If glue of the label is
stuck to the printer head, wipe it off
with the supplied cleaning set.
See Section 4: Cleaning and Maintenance.
5
Are you using stained paper? Use clean paper.
6
Are you using
genuine paper
and carbon
ribbon
specifically
designed for the
printer?
Be sure to use genuine paper and
carbon ribbon
specifically designed for the
printer.