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Section 6: Troubleshooting
Page 6-6 GT Series Operator’s Manual
07
Head Open error
Cause(s):
Remedy:
Alarm sound:
External signal:
1. The head unit is not properly locked in place
2. The micro switch that detects the head lock status is
malfunctioning
Lock the head unit properly. If the same error message
persists, contact a sales outlet, dealer, or contact the ser-
vice center
Three short beeps
Machine error
08
Paper End error
Cause(s):
Remedy:
Alarm sound:
External signal:
1. The media supply has run out
2. The media is not set correctly
Set the media correctly
Three short beeps
Paper end
09
Ribbon End error
Cause(s):
Remedy:
Alarm sound:
External signal:
1. The ribbon supply has run out
2. The ribbon has been damaged
1. Set the ribbon correctly
2. Clean the ribbon path
Three short beeps
Ribbon end
10
Sensor error
Cause(s):
Remedy:
Alarm sound:
External signal:
1. The sensitivity level of paper sensor is incorrect
2. The sensor type selection is incorrect for the media
used
3. The paper flow is erratic
1. Re-adjust the sensitivity level of paper sensor
2. Choose the correct sensor type to match the media
being used
3. Clean the paper path to establish a smooth paper flow.
If the same error message is still displayed, contact a
sales outlet, dealer, or service center
Three short beeps
Machine error
11
Head related error
Cause:
Remedy:
Alarm sound:
External signal:
There is a problem with the print head
Replace the head. Clean the head and recheck. If the
same error message is still displayed, contact a sales
outlet, dealer, or service center
One long beep
Machine error
Error No. LCD Message Description