SATO GT424 Printer User Manual


 
Section 6: Troubleshooting
GT Series Operator’s Manual Page 6-7
12
Memory Writing error
Cause(s):
Remedy:
Alarm sound:
External signal:
1. The memory cartridge is not inserted
2. There is no space left for copying
3. The writing or reading operation has failed for some
reason
4. The memory has not been properly formatted
1. Make sure a memory cartridge has been installed
2. Check that there is enough space for the memory
operation
3. Replace the memory cartridge
4. Format or reformat the memory cartridge
One long beep
Machine error
13
Memory Reading error
Cause:
Remedy:
Alarm sound:
External signal:
There is no available space in the cartridge
Delete unnecessary data in the cartridge to free up mem-
ory space
One long beep
Machine error
14
Download Data Error
Cause(s):
Remedy:
Alarm sound:
External signal:
1. Received invalid download
2. There is no download area
1. Check the download data
2. Check the download data size
One long beep
Machine error
15
Cutter error
Cause(s):
Remedy:
Alarm sound:
External signal:
1. The cutter unit is jammed or clogged
2. The cutter blade has not returned to the specified
position 1. Clean the cutter unit and clear any paper
jams
2. Press the FEED button to reinstate the proper cutter
blade position. If the same error message persists,
contact a sales outlet, dealer, or service center
Three short beeps
Machine error
16
Cutter Open error
Cause(s):
Remedy:
Alarm sound:
External signal:
1. The upper bracket of the cutter unit is open
2. The sensor is malfunctioning
Close the upper bracket of the cutter unit. If the same
error message persists, contact a sales outlet, dealer, or
service center
Three short beeps
Machine error
Error No. LCD Message Description