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Chapter 1
1 - 5
About fax machines
Custom features
Do you have Voice Mail on the phone
line?
If you have Voice Mail on the phone line
where you will install your new machine,
there is a strong possibility that Voice Mail
and the machine may conflict with each other
while receiving incoming calls.
Why should there be problems?
Since both the machine and Voice Mail will
pick up the call, after the number of rings you
have set, each of them has the ability to keep
the other from receiving calls.
For example, if Voice Mail is set to answer
after two rings and your machine is set to
answer after four, Voice Mail will stop your
machine from receiving faxes.
If you set Voice Mail and the machine to
answer after the same number of rings, there
is no way of knowing which one will answer
first. It is important to remember that neither
Voice Mail nor the machine can pass the call
back to the other after the call has been
answered.
How can you avoid possible
problems?
A very good way to avoid problems like the
one mentioned, is to get a second phone
number on your present phone line.
Many people with Voice Mail choose an
alternative service, which is called
“Distinctive Ring”, and they are very satisfied
with it.
(See Distinctive Ring on page 7-6.)
Another way to avoid possible problems is to
replace Voice Mail with an answering
machine. Your machine is designed to work
with an answering machine or TAD
(telephone answering device).
(See Connecting an external telephone
answering device (TAD) on page 3-5.)