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A-56 Scorpion 240 Autoloader Installation Manual
Support services
If you experience problems installing or using your tape drive,
Seagate Technical Support can help. If you have general
questions about Seagate tape products and applications,
please contact Seagate Tape Presales Support.
World-wide services:
World-wide web: A wide variety of technical support services
are available on Seagate’s World Wide Web site, located at
http://www.seagate.com
To purchase tape products or accessories on the internet, go
to http://buytape.seagate.com
Seagate E-mail Technical Support: You can e-mail
questions or comments to: tapesupport@seagate.com
Regional services
Seagate provides technical support through several regional
centers worldwide. These services may include:
•
Seagate phone technical support: For one-on-one
help, you can talk to a technical support specialist during
local business hours. Before calling, note your system
configuration and drive model number.
•
Seagate Technical Support FAX: You can FAX
questions or comments to technical support specialists.
Responses are sent during local business hours.
•
SeaFAX: You can use a touch-tone telephone to access
Seagate’s automated FAX system to receive technical
support information by return FAX. This service is
available 24 hours daily.
•
SeaBOARD: SeaBOARD is Seagate’s automated
computer bulletin board system, available 24 hours daily.
Set your modem to eight data bits, no parity and one stop
bit (8-N-1).