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The print gap is not set
correctly.
The ribbon is jammed,
twisted or not set properly
between the print head and
the print head shield.
Print head shield is
damaged or missing.
—
Use the adjustment lever to
set the print gap. Move the
lever to a higher (lighter)
setting. See “Adjusting the
print gap” on page 24.
Make sure that the ribbon
cartridge is correctly
installed. See “Installing
the ribbon cartridge” on
page 10.
Return the printer to your
dealer for repair.
P
!
The printer’s air vents are
Switch off the printer and
I blocked or obstructed.
allow it to cool down. Check
the air vents on the
underside of the printer to
see if they are clogged or
obstructed in any way.
Remove the obstruction or
clogging material if
possible.
If the problem persists,
return the printer to your
dealer for repair.
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