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Troubleshooting disk drives and DVD drives
Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006
189
Symptom: The DVD drive fails to respond to commands.
Solution: To test the IDE model DVD drive (V890 only):
1. Enter:
/usr/sbin/shutdown -y -i0 -g0
to shut down the system.
2. At the ok prompt, enter the following commands:
setenv auto-boot? false
reset-all
The system resets.
3. Enter:
probe-ide
The program displays a message that is similar to the following:
4. Fix any obvious errors, such as disconnected cables or external drives without power.
5. When you finish testing, enter the following commands:
CAUTION:
!
CAUTION: If you fail to enter these commands, any reboots that you do in the future will stop
at the boot prompt instead of proceeding through the normal boot-up process.
setenv auto-boot? true
boot -r
The system reboots.
Device 0 ( Primary Master )
Removeable ATAPI Model: TOSHIBA DVD-ROM SD-M1712
Device 1 ( Primary Slave )
Not Present