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Error messages Appendix
364
T5023/5023+ - Programming Guide
Error Cause / Possible action Service information:
No./Meaning
CARRIER
ERROR
Print head drive Hardware er-
ror
Check area around the platen
for foreign bodies,
Light rail dirty (clean),
Carrier drive, drive belt, motor,
plug, carrier motor, print head
not plugged,
Sensor in print head defect
(change print head), print head
cable not plugged or defect,
Electronic defect
01
Wrong needle frequen-
cy
02
Print command without
print blocks
03
Overflow oftheproceed
profile table
04
Print outside print area
05
Error at scanning basic
setting
06
Error at 'Go to target'
basic setting
07
Expected photo sensor
interrupt not received
08
Motor error at measu-
ring drive over light rail
09
Measuring error light
rail over 5 mm
10
Motor error at 'Search
left paper edge'
DETECT
ERROR
Carrier Error at paper edge
measuring
HEAD HOT The print head is too hot
Rests between printing of the
lines
When the print head is cold,
print head or cable defect