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D13898.07
NOVEMBER 2008
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Server Logs
The Server Logs Page
About Server Logs
Content Server logs from the Content Engine,
Content Library and Transcode Engine and
Helper are available from this menu item.
Content Engine
•
logs are displayed by
default.
Select the service you want to see the log
•
for from the drop-down menu.
To view a log, click on name of the log le
•
and you will be prompted to open it with your
favorite text editor or save it to disk.
The administrator can navigate through the
•
log les and delete old log les from the
interface.
The current log for the TANDBERG Content
•
Server is displayed rst and cannot be
deleted.
Content Engine Logs
Content Engine logs include information
generated by the TCS Content Engine service
(TCSCE) about incoming and outgoing calls,
codecs in call, call speed, presentation start/
stop, Gatekeeper and SIP registration.
It also shows information about the generation
of live streaming and live transcoded outputs.
The log will also record reasons for
disconnected and rejected calls.
A new log is created every time the Content
Engine service restarts. or if the current log
exceeds 10 MB.
All server logs can also be accessed
from the E:\logs directory on the
Content Server.
Service event logs for the Content Engine,
Transcode Engine, and Helper services can be
found in the Event Viewer. These events show
service starting and stopping information.