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User’s Manual 9-7
Troubleshooting
Real Time Clock
Password
Keyboard
Keyboard problems can be caused by the setup and configuration of the
computer - please refer to Chapter 5, The Keyboard for further information.
Problem Procedure
The following
message is Displayed
on the screen:
RTC Power
Failure.
Check system.
Then press [F2]
key.
The charge in the Real Time Clock (RTC) battery
has run out - you will need to set the date and
time in the BIOS setup application by using the
following steps:
1. Turn on the computer while pressing the F2
key, and then release the F2 key when the
Qosmio logo screen appears - the BIOS
setup application will load.
2. Set the date in the System Date field.
3. Set the time in the System Time field.
4. Press the F10 key - a confirmation message
will be displayed.
5. Press the Y key - the BIOS setup application
will end and the computer will restart.
Problem Procedure
Cannot enter
password
Please refer to the TOSHIBA Password Utility
section in Chapter 6, Power and Power-Up
Modes for further information.
Problem Procedure
Output to screen is
garbled
Please refer to your software's documentation to
ensure that its is not remapping the keyboard in
any way (remapping involves changing or
reassigning the function of each key).
If you are still unable to use the keyboard, you
should contact your reseller, dealer or service
provider.