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User’s Manual 9-10
Troubleshooting
Check the type of CD/DVD/BD you are using.
The drive supports:
BD-ROM: BD-ROM, BD-ROM DL, BD-R,
BD-R DL, BD-RE, BD-RE DL
DVD-ROM: DVD-ROM, DVD-Video, DVD-R,
DVD-RW, DVD+R, DVD+RW,
DVD-RAM
CD-ROM: CD-DA, CD-Text, Photo CD
(single/multi-session), CD-ROM
Mode 1, Mode 2, CD-ROM XA
Mode 2 (Form1, Form2), Enhanced
CD (CDEXTRA)
Recordable Disc: CD-R, CD-RW, DVD-R, DVD-
R(DL), DVD-RW, DVD+R,
DVD+R(DL), DVD+RW, DVD-RAM,
BD-R, BD-R(DL), BD-RE, BD-
RE(DL)
Check the region code on the DVD. It must
match that on the BD drive. Region codes are
listed in the Optical disc drives section in Chapter
2, The Grand Tour.
Cannot write correctly If you have trouble in writing, make sure you
have taken the following precautions:
Use only media recommended by TOSHIBA.
Do not use the mouse or keyboard while writing.
Use only the software supplied with the computer
for recording.
Do not run or start other software while writing.
Do not jar the computer while writing.
Do not connect/disconnect external devices or
install/remove internal cards while writing. If
problems persist, contact your dealer.
Problem Procedure