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User’s Manual 9-20
Troubleshooting
External monitor
Please also refer to Chapter 3, Hardware, Utilities and Options, and to the
documentation supplied with your monitor for further information.
Check to make sure the headphone connection
is secure.
Check within the Windows Device Manager
application to ensure the sound device is
enabled and that the device is properly working.
For further information, please refer to
"Troubleshooting in Windows" section of
Windows Help and Support.
Annoying sound is
heard
In this instance you may be experiencing
feedback from either the internal microphone or
an external microphone connected to the
computer - please refer to Sound system in
Chapter 4, Operating Basics for further
information.
Volume cannot be adjusted when Windows is
turned on or turned off.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Problem Procedure
Problem Procedure
Monitor does not turn
on
After confirming that the monitor's power switch
is on, you should check the connections to make
sure that the power cord/adaptor is firmly
connected to the monitor and to a working power
outlet.