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ROUBLESHOOTING
Chapter 9
Troubleshooting
Problem solving process ................................................................... 9-1
Preliminary checklist .......................................................................... 9-1
Analyzing the problem ........................................................................ 9-2
Hardware and system checklist........................................................ 9-3
System start-up.................................................................................. 9-3
Self test.............................................................................................. 9-4
Power ................................................................................................. 9-4
Password ........................................................................................... 9-7
Keyboard ............................................................................................ 9-8
LCD panel .......................................................................................... 9-8
Hard disk drive .................................................................................... 9-9
Diskette drive ...................................................................................... 9-9
Infrared port ...................................................................................... 9-10
Pointing device ................................................................................. 9-10
PC card ............................................................................................ 9-13
SD card ............................................................................................ 9-14
Monitor ............................................................................................. 9-14
Sound system .................................................................................. 9-15
USB ................................................................................................. 9-15
Memory expansion ........................................................................... 9-16
Standby/Hibernation ......................................................................... 9-17
Modem ............................................................................................. 9-17
LAN .................................................................................................. 9-19
Wireless LAN ................................................................................... 9-19
Bluetooth .......................................................................................... 9-20
Real Time Clock ............................................................................... 9-20
TOSHIBA support ............................................................................. 9-21
Before you call ................................................................................. 9-21
Where to write .................................................................................. 9-21