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2. MANAGER INTERVENTION
EO1-11110
2-1
2.1 ITEMS PROGRAMMED TO REQUIRE MANAGER INTERVENTIONS
2. MANAGER INTERVENTION
2.1 ITEMS PROGRAMMED TO REQUIRE MANAGER INTERVENTIONS
During daily sale entry operations, the cashier may call for Manager Interventions. The following is the operation
flow of a Manager Intervention.
1) During operations, the cashier comes across an item that requires a Manager Intervention. The cashier,
already informed of it, may immediately call for a Manager Intervention. Or the cashier, without knowing of it,
attempts the operation, and error results with Error Message “MANAGER REQUIRED” (programmable)
displayed, clears the error by the [C] key, and then calls for a Manager Intervention.
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2) The manager goes to the cashier counter with the MGR or MA key.
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3) The cashier explains what kind of operation is attempted, and removes the REG key from the Mode Lock at
the “REG” position.
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4) The manager inserts the MGR or MA key and turns it to the “MGR” position.
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5) The cashier operates the required item.
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6) The manager returns the MGR or MA key to the “REG” position and pulls it out.
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7) The cashier sets the REG key to the “REG” position again and continues registering operations.
The following is the table of the keys and operations that are programmable with Manager Intervention. Fill in the
table by marking in the “Not Required” or “Required” column of each item, referring to the documents, etc. listed
in the table.