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System -> Advanced -> Performance Settings -> Data Execution
Prevention
TT.T
TProblem: Wide Black Band Through ImageT
T
ExampleT T T
T
SolutionTTScanner is likely defective, call Technical Support at 1-866-NEAT-REC
(1.866.632.8732). From outside the United States, call 1-215-382-3300.
T
TWhere can I find support and get updates?T
In addition to the help system, there are other ways to learn more about this
program.
• Overview Video: Choose
THelp > Overview VideoT
• Video Tutorials will help familiarize you with some common tasks in
NeatWorks. To view the tutorials, choose
THelp > Video TutorialsT.
• Troubleshooting: A troubleshooting FAQ can be found on our Support website.
TChoose Help > NeatWorks on the Web > SupportT
• Support: Choose
THelp > NeatWorks on the Web > Support T
• Updates: You can check for updates to NeatWorks by visiting this page on our
website. In NeatWorks, you can also go to
THelp > Check for UpdatesT.
• Neat Technical Support is available Monday through Friday from 9 am to 9 pm
EST. Telephone: 1-866-632-8732 Email: support@neatco.com