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128 VISIONEER STROBE XP 470 SCANNER USER’S GUIDE
Problem: During installation I got the error message: PaperPort
Installation is not complete. What do I do?
The installation procedure was not successful. You need to reinstall the
PaperPort software.
Problem: With AutoCrop to Original selected, sometimes I get
blank pages, or pages with lines. What’s wrong?
The pages were probably scanned in crookedly, or skewed. To use
AutoCrop to Original, the pages must be scanned in straight. Adjust the
paper guides on the scanner so pages feed in straight.
Problem: I got the error message: PaperPort cannot allocate enough
memory to perform internal critical operations. What do I do?
Close any other active applications so that additional memory is
available. If you click Continue, PaperPort moves the file to the
PaperPort data directory and renames the file with the prefix “bad”.
This allows you to recover the file later.
To recover the file, you can import it into PaperPort by using the Import
command in the File menu.
Problem: How do I uninstall PaperPort?
See the section “Uninstalling Your Scanner” on page 131. Uninstalling
does not delete your scanned items, and they remain in the PaperPort
Data folder.