Filter
Top Products
258
Chapter 8 Problem Solving
8.3
Other Problems
Follow the instructions provided in the table to recover from the errors which are
listed.
Error Recovery
Nothing is displayed on the
printer control panel.
• Verify that the machine is connected to a
correctly rated power supply, that the power
plug is plugged in, and that the power switches
and the circuit breaker switch are in the On
positions.
• Adjust the contrast of the touch screen.
It is not possible to insert
documents
• Check the printer control panel for error
messages or error codes.
• Perform the corrective measures indicated on
the control panels.
• If the condition does not improve, contact your
Service Representative.
Media jams occur
frequently
• Check for and remove loose pieces of media
from inside the machine.
• Verify that the media is not curled, folded,
wrinkled, or torn. Replace the media if any of
these conditions apply.
• Verify that the media is loaded correctly.
Reload the media if necessary.
• Verify that suitable media is being used. Only
use paper recommended by your Service
Representative.