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9 Troubleshooting
9-8 Xerox PE220
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in the tray.
• Use only recommended print materials. Paper Specifications on page 10-
6.
• Ensure that the recommended print side of print materials is facing up in
the tray.
Clearing LCD Error Messages
Display Meaning Suggested Solutions
Cancel?
1:Yes 2:No
Your machine’s memory
has become full while
trying to store a
document into memory.
To cancel the fax job, press the
1
button to accept “Yes”.
If you want to send the pages
that have been successfully
stored, press the
2
button to
accept “No”. You should send
the remaining pages later, when
memory is available.
Comm. Error The machine has a
communication
problem.
Ask the sender to try again.
CRU Fuse Error The print cartridge is
not installed correctly.
Install the print cartridge
correctly. See
Installing the
Smart Kit ® Print Cartridge
on page 2-4
.
Document Jam
Remove&Reload
The loaded document
has jammed in the ADF
(Automatic Document
Feeder).
Clear the document jam. See
Clearing Document Jams on
page 9-2
.
Front or Rear
Cover Open
The front door or rear
cover is not securely
latched.
Close the door until it locks into
place.
Enter Again You entered an
unavailable item.
Enter the correct item again.
Low Heat Error There is a problem in
the fuser unit.
Turn power off and wait 10
seconds. Turn power on. If the
problem persists, call for
service.
Open Heat Error
Over Heat