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9 Troubleshooting
9-14 Xerox PE220
The machine
selects print
materials from
the wrong
paper source.
The paper source
selection in the printer
properties may be
incorrect.
For many software applications, the
paper source selection is found
under the
Paper
tab within the
printer properties. Select the correct
paper source. For details, refer to
Printing chapter on page 5-1.
A print job is
extremely slow.
The job may be very
complex.
Reduce the complexity of the page
or adjust the print quality settings.
The maximum print speed of your
machine is 20 PPM for Letter and A4
sized paper.
If you are using
Windows 98/Me, the
Spooling Setting may be
set incorrectly.
From the
Start
menu, choose
Settings and
Printers
. Right-click
the
your printer
icon, choose
Properties, click the
Details
tab,
and then choose the Spool
Settings button. Select the desired
spool setting.
Half the page is
blank.
The page orientation
setting may be incorrect.
Change the page orientation in your
application. For details, refer to
Printing chapter on page 5-1.
The paper size and the
paper size settings do
not match.
Ensure that the paper size in the
printer driver settings matches the
paper in the tray.
Or, ensure that the paper size in the
printer driver settings matches the
paper selection in the software
application settings you use.
The machine
prints, but the
text is wrong,
garbled, or
incomplete.
The printer cable is
loose or defective.
Disconnect the printer cable and
reconnect. Try a print job that you
have already printed successfully. If
possible, attach the cable and the
machine to another computer and
try a print job that you know works.
Finally, try a new printer cable.
The wrong printer driver
was selected.
Check the application’s printer
selection menu to ensure that your
machine is selected.
The software application
is malfunctioning.
Try printing a job from another
application.
The operating system is
malfunctioning.
Exit Windows and reboot the
computer. Turn the machine off and
then back on again.
Condition Possible cause Suggested solutions