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Appendix D: Troubleshooting 57
Appendix D
Troubleshooting
The following are some problems you may experience and some
possible solutions to remedy the situation.
Problem
My X5’s ADSL light continually blinks and does not stay solidly lit.
Solution
There are several issues that could cause this problem. Check these
items:
• Ensure that the phone cord is firmly plugged into the wall jack
and the ADSL jack on the back of the X5 (not the PHONE
jack on the back of the modem).
• Verify that the jack the phone cord is connected to is enabled
for ADSL service. Unless your service provider has enabled it,
you cannot use a standard telephone jack for ADSL service.
• Your phone cord may be defective. Replace the phone cord
with a known good one.
• You have installed phone filters on all the phones and fax
machines using the same ADSL line as the X5. These devices
can produce noise and interfere with your ADSL connection.