Filter
Top Products
Appendix D: Troubleshooting 59
• Verify that your TCP/IP network settings are properly
configured on your computer. To do this, refer to the
appropriate section.
!
If you are using Macintosh, see Macintosh TCP/IP
Settings on page 51.
!
If you are using Linux, see Linux TCP/IP Settings on
page 53.
!
If you are using Windows, see Windows TCP/IP
Settings on page 54.
Problem
I cannot log into the Zoom Configuration Manager. I have
typed http://10.0.0.2 or http://10.0.0.3 (depending on whether I
am using the X5’s Ethernet jack or USB port), but I am not
prompted for a User Name and Password.
Solution
There are several issues that could cause this problem. Check these
items:
• If you are using a Macintosh or Linux computer, your TCP/IP
settings may not be properly configured. See page 50 for more
information.
• If you are using Mac OS X 10.3 and above, renew your IP
address: Point to System Preferences, then choose Network.
Click the Configure button and then the Renew DHCP
Lease button.