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Appendix D: Troubleshooting 75
•
If you are using a Macintosh or Linux computer, your Internet
settings may need adjustment; turn to page 68 for instructions.
•
If you are using Mac OS X 10.3 and above, renew your IP
address: Go to
System Preferences | Network
. Click the
Configure
button and then the
Renew DHCP Lease
button.
•
If you are using a Windows computer, perform a
Release/Renew operation.
For Windows 2000/XP: From the desktop, click
Start |(All)
Programs | Accessories | Command Prompt
. Then type
ipconfig /all
and press Enter. In the subsequent dialog box,
make sure the NIC adapter is highlighted in the dropdown list,
click
Renew
and then click
Release
. Then type
10.2.2.2
into
your browser’s address bar, and the Network Password box
should display.
For Windows 95/98/Me: From the desktop, click
Start |
Run
, type
winipcfg
, and click
OK
. In the subsequent dialog
box, make sure the NIC adapter is highlighted in the
dropdown list, click
Renew
and then click
Release
. Then type
10.2.2.2 into your browser’s address bar, and the Network
Password box should display.
VoIP and Phone Troubleshooting
Tips
When I pick up the phone and press #, I don’t get a VoIP dial
tone.
•
Your V3 may be in VoIP only mode. If so, you shouldn’t press
#
to begin a call. See page 19 for instructions on changing
modes.
•
Your Internet Protocol connectivity may not be working. Try
browsing the Internet. If you can’t, refer to the
Connection
Troubleshooting Tips
above.
•
Check that your VoIP service is properly configured.