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Prestige 1600 Universal Access Concentrator
iv Customer Support
Customer Support
If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications
Corporation offices worldwide, in one of the following ways:
When Contacting Customer Support Representative
When you contact your customer support representative, have the following information ready:
♦ Prestige model and serial number
♦ Information in Menu 24.2.1 -System Information
♦ Warranty information
♦ Date you received your Prestige
♦ Brief description of the problem and the steps you took to solve it.
Method
Location
E-MAIL - Support/ Sales Telephone/Fax Web Site/ FTP Site
Regular Mail
support@zyxel.com.tw
support@europe.zyxel.com
+886-3-578-3942 www.zyxel.com
www.europe.zyxel.
com
Worldwide
sales@zyxel.com.tw +886-3-578-2439 ftp.europe.zyxel.co
m
ZyXEL Communications
Corp., 6 Innovation Road II,
Science-Based Industrial
Park, HsinChu, Taiwan 300,
R.O.C.
support@zyxel.com +1-714-632-0882
800-255-4101
www.zyxel.comNorth
America
sales@zyxel.com +1-714-632-0858 ftp.zyxel.com
ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
support@zyxel.dk +45-3955-0700 www.zyxel.dkScandinavia
sales@zyxel.dk +45-3955-0707 ftp.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860
Soeborg, Denmark.
support@zyxel.at +43-1-4948677-0 www.zyxel.atAustria
sales@zyxel.at +43-1-4948678 ftp.zyxel.at
ZyXEL Communications
Services GmbH.
Thaliastrasse 125a/2/2/4 A-
1160 Vienna, Austria
support@zyxel.de +49-2405-6909-0 www.zyxel.deGermany
sales@zyxel.de +49-2405-6909-99
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A4 D-52146
Wuerselen, Germany