22 CHAPTER 1: VCX SYSTEM CONFIGURATION OVERVIEW
4 Define end points.
1
An end point is a device to which a call may
be sent. End points include the VCX Call
Processors (primary and secondary) that
process local (network) calls, gateways that
process out-of-network calls, and IP
Messaging servers that manage voice
mailboxes.
Managing End Points
5 Add routes.
1
A route includes one or more end points. Route Plan Configuration
Requirements
M
anaging Routes
6 Add route plans.
1
A route plan associates a route with a dial
string pattern.
Note: You can create a dial string pattern,
define end points, add routes, and create a
route plan by running the Route Plan Wizard.
Managing Route Plans
Using the Route Plan Wizard
7 Set up an outdial pattern to a
route to strip off site-specific
access codes.
Improves call routing efficiency (optional; for
multi-site configurations only).
Assigning an OutDial Pattern to a
Route
8 Examine the default Type Of
Service (TOS) configurations
supplied with VCX software.
A TOS determines the features available on a
VCX telephone (for example, call forwarding)
and the default button mapping available on
VCX Business and Manager’s telephones. If
the supplied TOS configurations do not meet
your needs, you can modify the existing
configurations or create new ones.
Configuring Type of Service
9 Examine the default Class Of
Service (COS) configurations
supplied with VCX software.
A COS determines what phone numbers a
user is allowed to either call or receive. If the
supplied COS configurations do not meet
your needs, you can modify the existing
configurations or create new ones.
Configuring Class of Service
10 Configure emergency
services.
Emergency services are used to determine the
location of a caller who has dialed the
emergency number.
Configuring Emergency Services
11 Add users. Each user configuration includes address
information, phone settings (the language
and font size used on the phone LCD), and
data the user needs to access the VCX User
web interface.
Configuring User Profiles
12 Create one or more phone
profiles.
A phone profile includes a set of attributes
(for example, a dial plan and Class of Service)
that are common to all phones that use the
profile
Managing Phone Profiles
Table 4 VCX Basic Configuration Steps (continued)
Step Purpose Reference
