232 CHAPTER 8: CONFIGURING GROUPS
Figure 81 Add Predefined Coverage Rule Page - Hunt Group
Figure 81 shows several predefined coverage settings previously
configured through options on the DIRECTORY interface.
5 Enter a unique identifier for the rule in the Name field.
6 Select a Call Coverage option for this rule:
■ Send to Voice Mail — Unanswered calls to the hunt group or
attendant are redirected to the group voice mailbox.
■ Send to Number — Unanswered calls to the hunt group or
attendant are redirected to the specified telephone number or
extension (for example, a receptionist, an Auto Attendant, or
another hunt group).
If a call coverage is internal (another VCX extension), enter the
extension number.
If call coverage is external (outside the VCX system), enter the
number as an E.164 number (8475555555).
7 Enable the scheduling setting you want this rule to apply:
■ Holiday Coverage Settings — Select the holiday.
■ Event Coverage Settings — Select a date range.
