70 CHAPTER 3: CONFIGURING VCX USERS AND SERVICES
Deleting a Class of
Service
You can delete a Class of Service as long as the CoS is not currently in
use. The VCX Administrator interface will not allow you to delete a CoS
assigned to a telephone extension.
To delete a Class of Service:
1 In the USERS menu, click Class of Service.
The Class of Services page appears. See Figure 18
.
2 In the Actions column of the CoS you want to delete, click Delete.
A prompt appears asking you to confirm the delete action.
3 Click OK.
Configuring Class
of Service Elements
Class of Service elements include one or more dialing patterns. Patterns
are typically grouped in an element according to type. For example, the
CoS element TollFree could contain patterns (91800*, 91888*) that
identify long distance calls that are paid by the called party. When you
create an element, it is available to any Class of Service. A CoS element
can be assigned to multiple Classes of Service.
Adding Class of
Service Elements
To add a Class of Service element:
1 In the USERS menu, click Elements under Class of Service.
The Elements page appears listing all the currently configured Class of
Service elements. See Figure 19
.
