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8 Running NIC Diagnostics
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Running the 3Com DOS Diagnostics Program
To start the 3Com DOS diagnostics program for DOS and NetWare installations:
1 Copy 3c99xcfg.exe from the EtherCD to the root directory of a DOS-bootable diskette.
2 Boot to DOS using the DOS-bootable diskette.
3 Enter the following at the DOS prompt:
a:\3c99xcfg.exe
where a:\ is the drive containing the DOS-bootable diskette.
For more information about the 3Com DOS Diagnostics program to configure the NIC,
see “Using the 3Com DOS Configuration Program” on page 50.
Running the NIC Diagnostics Tests
The 3Com NIC Diagnostics program for Windows contains tests that can check the status
of the following items:
■ Network
■ NIC
To run the NIC Test or Network Test:
1 Make sure the NIC, the network driver, and the 3Com NIC Diagnostics program are
installed.
2 Open the Windows Start menu.
3 Select Programs, and then 3Com NIC Utilities.
4 Click 3Com NIC Doctor.
The 3Com NIC Diagnostics screen appears.
CAUTION: If you are running Japanese DOS, you must switch to U.S.-mode DOS
before running the 3Com DOS diagnostics program.
NOTE: If you do not have a DOS-bootable diskette, see “Making a DOS-Bootable
Diskette” on page 11 for instructions.
NOTE: Click Help to obtain general information about the function of a screen.
To obtain specific information about any topic on a screen, click the question mark
(?) in the upper right corner of the screen, move it over a topic, and click once.