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Chapter 4: Troubleshooting
Devices
The system doesn't hibernate and emits
four short beeps every minute.
• Press Fn+
o and see if the notebook enters hibernation
mode.
• Test or replace the touchpad.
• Test or replace the keyboard.
• Check the hard disk connection to the system board.
• Test or replace the hard disk drive.
• Test or replace the system board.
The notebook doesn’t enter standby
mode after closing the LCD.
• <
Athena: Why are they looking at a spec?> See “Save
to Disk (S4)” on page 33.
• Test or replace the system board.
The system doesn't resume from
hibernation mode.
• <
Athena: Why are they looking at a spec?> See “Save
to Disk (S4)” on page 33.
• Check the hard disk connection to the system board.
• Test or replace the hard disk drive.
• Test or replace the system board.
The system doesn't resume from standby
mode after opening the LCD.
• <
Athena: Why are they looking at a spec?> See “Save
to Disk (S4)” on page 33.
• Test or replace the system board.
The battery fuel gauge in Windows
doesn’t go higher than 90%.
• Remove the battery pack and let it cool for two hours.
• Refresh the battery (use only battery power until the
notebook turns off, then charge the battery).
• Test or replace the battery pack.
• Test or replace the system board.
The system hangs intermittently. • Reconnect the hard disk drive and optical drive.
• Check the hard disk connection to the system board.
• Test or replace the system board.
Symptom / Error Action in Sequence
System configuration does not match the
installed devices.
• Run “Load Setup Defaults” using the BIOS Setup
Utility, then reboot the notebook.
• Reconnect the hard disk drive and optical drive.
The external display does not work
correctly.
• Press Fn+F5 repeatedly to switch between LCD,
external display, and both displays.
• Test or replace the system board.
USB does not work correctly. • Test or replace the ExpressCard assembly. See
“Replacing the ExpressCard (NewCard) assembly” on
page 112.
• Test or replace the system board.
Printer problems. • Run the printer self-test.
• Reinstall the printer driver.
• Test or replace the printer cable.
• Test or replace the printer.
• Test or replace the system board.
Serial or parallel port device problems. • Reinstall the device driver.
• Test or replace the device cable.
• Test or replace the device.
• Test or replace the system board.
Symptom / Error Action in Sequence