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m If a problem recurs when you are using a particular program, try the
following:
m Consult the documentation that came with the program to make sure you
are using it correctly.
m Check for multiple copies of the program on your hard disk. Use the Get
Info command to check the programs’ version numbers. Keep one copy
of the latest version and throw away all other copies.
m Reinstall the program from a known good source (such as the original
program disks or the installer disks you made with Floppy Disk Maker).
m Increase the program’s memory. Quit the program, select its icon, choose
Get Info from the File menu, and type a larger number in the Preferred
Size box.
m Contact the manufacturer or vendor of the program to find out whether
the program contains software errors or “bugs” and whether an upgrade
is available.
m Check that the program is compatible with System 7.5 (see the program’s
documentation, or contact the manufacturer or vendor).
m Make sure your control panels and system software extensions
(especially any that you recently added) are compatible with your
programs. See Chapter 8.
A program won’t open.
m The application program may already be open. Check the Applications
menu to see what programs are running.
m There may not be enough memory available to open the program. Quit any
programs you’re not using and try again. If that doesn’t work, try restarting
the computer.
m If the program is on a floppy disk, make sure the disk is unlocked. (You
unlock a disk by sliding the tab at the corner of the disk so that it covers
the hole.)
m The program may be damaged, or it may not be compatible with PowerPC
technology. Check to make sure the software is PowerPC compatible, and
install it from a known good source (such as the original program disks).
m Contact the manufacturer or vendor of the program to see if the program is
compatible with System 7.5.
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Chapter 7