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Chapter Six
WHERE TO GET HELP
If you still need help after checking the Troubleshooting Chart and making
adjustments, or you need replacement parts, call your dealer’s technical
support line. If your dealer cannot solve your problem, please call Proxima
Customer Service at:
U.S.A. and Canada Europe:
(619) 457-5500 +31-43-358 5200
Press 1 for Customer Service +31-43-358 5201 (Fax)
Fax: (619) 457-8542
Outside U.S.A. and Canada World Wide Web
(619) 457-5500 http://www.prxm.com
Press 1 for Customer Service Click Customer Service.
Fax: (619) 622-0173
Fax: (619) 457-8542
RETURNS
If your projector is determined to be defective, you will be issued a Return
Material Authorization Number. After you have received this number, send
the projector, all cables, a copy of your sales receipt, and a description of the
problem, freight prepaid, to Proxima. Clearly note the Return Material
Authorization Number on the outside of the shipping box.
Note: A carton without a Return Material Authorization Number on the
outside will be returned unopened by Proxima.
Send authorized returns to:
U.S.A. and Canada: Europe:
Proxima Corporation Proxima Corporation
RMA #______ RMA#______
9440 Carroll Park Drive Horsterweg 24
San Diego, CA 92121-2298 6191 RX Beek
The Netherlands
Please ship the projector in its original container. If the original package is
not available, contact Proxima for packaging.