Filter
Top Products
15
CHAPTER 3: Installation
3.1 How Do I Know It’s Working?
If the EPS appears to be working (OK LED is blinking slowly) and the unit
is connected to the network, there are various ways to confirm that the unit
is visible to network hosts:
• If the EPS has an IP address, you can PING it from a TCP/IP host—
the EPS should respond correctly.
• From a NetWare host, the EPSCON utility (provided on the enclosed
NetWare utilities disk) will show available print servers (including the
EPS) if you enter EPSCON with no options. See Appendix C for more
information.
• From a Macintosh, the EPS should show up as a LaserWriter device
under the Chooser. It will appear as a device named “EPS_xxxxxx_S1.”
If multiple zones are running, it will appear in the default zone.
• From a LAT node (such as a terminal server) the EPS name will show
up as an available service. It will also be visible from NCP or TSM,
if the server name is added as a node.
Any of these methods will confirm that the unit booted successfully.
3.2 Power-Up Troubleshooting
If the unit does not display the welcome message or the LEDs do not appear
correct, there are several possible errors:
1. Power-up diagnostic failure: the LEDs will remian in one pattern and you
will not be able to use the console. This generally indicates a hardware
fault that the EPS cannot continue past. The LED error codes are
included in Appendix C; if the error is not a setup error, call Technical
Support.
2. Power-up error detected: If the power-up tests detect a non-fatal error,
the EPS will boot but will not try to load the Flash-ROM code. Instead,
it will print a diagnostic screen to the serial port and wait at the “Boot>”
prompt for user action. Note the error reported and try to correct the
cause of the error. If the error is not obvious, contact Technical Support.
Remember that the EPS must have a valid network connection to boot
fully—this is the most common reason for boot failure. You need to
change the first DIP switch if you are using the AUI port instead of the
default RJ-45 10BASE-T port.