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CHAPTER 7 TROUBLESHOOTING
7–1
CHAPTER 7
TROUBLE SHOOTING
TROUBLESHOOTING
If any problems occur, the printer automatically stops printing, diagnoses
the problem, and displays the corresponding message to alert you. Take the
appropriate action, referring to the following tables. If you cannot clear the
problem, consult the dealer where you purchased the printer. Inform the
dealer of the message number for quick troubleshooting.
Operator Call Messages
Operator Call Message Meaning Action
CHECK XXXXXXX
Check the paper tray.
XXXXXXX is MP TRAY/
TRAY 1/ TRAY 2.
Check the adjustment lever at
the bottom of the upper paper
cassette and adjust to the
correct setting in case of
CHECK TRAY 1.
See page 7-6.
Load a stack of paper into the
cassette.
12 COVER OPEN
The upper cover of the printer
is open.
Close the cover.
13 JAM XXXXXX
Paper is jammed in the printer.
XXXXXX is TRAYS/
INSIDE/ REAR/ DUPLEX.
Remove the jammed paper
from the indicated area.
See page 7-6.
14 NO CARTRIDGE
The toner cartridge is not
installed in the printer.
Install a toner cartridge.
XX NO CASSETTE
The paper cassette is not
installed. XX is T1/ T2.
Install the paper cassette.
16 TONER EMPTY
The printer has almost run out
of toner: you may print another
30 to 100 pages. (The ALARM
lamp lights at the same time.)
Remove the toner cartridge,
rock it several times at 45°, and
install it again. Or replace the
toner cartridge with a new one.
XX LOAD PAPER
***** SIZE
The wrong size of paper was
loaded in the paper cassette
XX. XX is MP/ T1/ T2.(The
message appears alternately to
show a particular size.)
Load the requested size of
paper in the paper cassette, or
load it on the manual feed tray
and press the FORM FEED
switch.