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CHAPTER 7 TROUBLESHOOTING
7–9
■ Paper Jam at Fixing Roller inside the printer
13 JAM INSIDE
If a paper jam occurs at the fixing roller, follow these steps to remove the
jammed paper:
1. Open the top cover and remove the toner cartridge.
2. Remove the jammed paper by holding it with both hands and pulling it
slowly towards you.
Warning
The fixing roller is extremely hot during operation. Remove the paper
carefully.
!
Caution
• After having removed the jammed paper, if the printed paper has a
stain, print several pages before restarting your printing.
• Remove the jammed paper carefully so as not to spread toner.
• Take care not to stain your hands and clothes with toner. Wash toner
stains immediately with cold water.
• Never touch the transfer roller.
Fig. 7-4 Paper Jam at Fixing Roller
3. Install the toner cartridge and close the top cover.
Fixing Roller