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Troubleshooting
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6
Poor fixing
Make sure that the media type setting in the driver matches the type of paper
you are using. (See About paper on page 1.)
Make sure that two
gray levers inside the back cover are in the up position.
Choose Improve Toner Fixing mode in the printer driver. See Improve Print
Output in Improve Print Output on page 44 (For Windows
®
printer driver),
Advanced options on page 50 (For Windows
®
BR-Script printer driver) or
Print Settings on page 59 (For Macintosh printer driver).
If this selection does not provide enough improvement, select Thicker paper
in Media type settings.
Curled or wavy
Choose Reduce Paper Curl mode in the printer driver when you do not use
our recommended paper. See Improve Print Output in Improve Print Output
on page 44 (For Windows
®
printer driver), Advanced options on page 50 (For
Windows
®
BR-Script printer driver) or Print Settings on page 59 (For
Macintosh printer driver).
If you do not use the printer often, the paper may have been in the paper tray
too long. Turn over the stack of paper in the paper tray. Also, fan the paper
stack and then rotate the paper 180° in the paper tray.
Store the paper where it will not be exposed to high temperatures and high
humidity.
Uneven density or faded
Fully open the top cover and then close it again.
Envelope creases
Make sure that the envelope levers inside the back cover is pulled down when
you print the envelope.
Examples of poor print quality Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFG
EFGHIJKLMN