1 - 12 INTRODUCTION
Special line considerations
Roll Over phone lines
A roll over phone system is a group of two or more separate telephone lines that
pass incoming calls to each other if they are busy. The calls are usually passed
down or “rolled over” to the next available phone line in a preset order.
The fax machine can work in a roll over system as long as it is the last number in the
sequence, so the call cannot roll away. Do not put the fax machine on any of the
other numbers; when the other lines are busy and a second fax call is received, the
fax call would be transferred to a line that does not have a fax machine. The fax
machine will work best on a dedicated line.
Two-Line phone system
A two-line phone system is nothing more than two separate phone numbers on the
same wall outlet. The two phone numbers can be on separate jacks (RJ11) or
combined into one jack (RJ14). Your machine must be plugged into an RJ11 jack.
RJ11 and RJ14 jacks may be equal in size and appearance and both may contain
four wires (black, red, green, yellow). To test the type of jack, plug in a two-line
phone and see if it can access both lines. If it can, you must separate the line for the
fax machine. (See Easy Receive on page 5-3.)
Converting telephone wall outlets
There are three ways to convert to an RJ11 jack. The first two ways may require
assistance from the telephone company. You can change the wall outlets from one
RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and
slave or jump one of the phone numbers to it.
The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter
into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line
2) and a third RJ14 jack (Lines 1 and 2). If the fax machine is on Line 1, plug the fax
machine into L1 of the triplex adapter. If the fax machine is on Line 2, plug it into L2
of the triple adapter.
RJ14
RJ11
Triplex Adapter
RJ14