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CHAPTER 4 TROUBLESHOOTING
4-11
Clear the jammed paper. See the following instructions or view the paper jam instructional
video on the CD-ROM.
If the jammed paper is removed completely by using these steps, you can close the paper
cassette first, then close the front cover. The printer should resume printing. If the printer
does not resume printing automatically, press the control panel button. If the printer still does
not resume printing, please check that all the jammed paper has been removed from the
printer. Then try printing again.
✒ Note
• If a paper jam occurs when using the lower tray unit, check for correct installation of the
upper paper cassette.
• Always remove all paper from the paper cassette and straighten the stack when new paper
is added. This helps prevent multiple sheets of paper from feeding through the printer at
once and reduces paper jams.
1
.
Completely remove the paper cassette from the printer.
Fig. 4-5 Remove the paper cassette