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CHAPTER 4 TROUBLESHOOTING
4-23
How to print correctly
Problem Recommendation
The printer prints unexpectedly
or it prints garbage data.
• Make sure the printer cable is not too long. We recommend
using a parallel cable of less than 2 metres (6.6 feet) in length.
• Check if the printer cable is damaged or broken.
• If you are using an interface switching device, remove it and
connect your computer directly to your printer, then try again.
• Check that the appropriate printer driver is selected for ‘Set as
Default’.
• Check that the printer is not connected to the same port that is
also connected to a mass storage device or scanner.
Remove all other devices and connect the port to the printer
only.
Turn off printer status reporting in the device options tab in the
printer driver.
The printer cannot print full
pages of a document. An error
message “PRINT OVERRUN”
occurs.
• Press the panel button to print the data remaining in the printer.
• If this does not clear the error, reduce the complexity of your
document or reduce the print resolution.
• Expand the printer memory by adding a commercially available
SIMM. See “How to add extra Memory” in Chapter 2. Set page
protection to ON by using the supplied Windows driver or RPC
program.
• Change the following settings in the supplied Windows driver
and try again. The best combination of settings below will vary
depending on your document.
Graphics Mode
True Type
TM
mode
Use Printer True Type
TM
Fonts
The printer cannot print full
pages of a document. A
"MEMORY FULL" error
message occurs.
• Press the panel button to print the data remaining in the printer.
• Reduce the print resolution or reduce the complexity of your
document.
• Expand the printer memory by adding a commercially available
SIMM. See “How to add extra Memory” in Chapter 2.
My headers or footers appear
when I view my document on
screen but do not show up
when I print them.
• Most laser printers have a restricted area that cannot be printed
on. Usually the first two lines and the last two lines of a page
cannot have print (leaving 62 printable lines). Adjust the top
and bottom margins in your document to allow for this.