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Troubleshooting
105
B
Manual Feed Manual was selected as the
paper source when there was
no paper in the manual feed
slot.
Place paper in the manual feed slot (see
Loading paper in the manual feed slot
on page 22).
No Belt Unit The belt unit is not installed
correctly.
Reinstall the belt unit (see Replacing the belt
unit on page 91).
No HUB Support A USB hub device is
connected to the USB direct
interface.
Disconnect the USB hub device from the USB
direct interface.
No Permission Printing color documents is
restricted by Secure Function
Lock 2.0. The print job will be
canceled.
Call your administrator to check your Secure
Function Lock Settings.
No Paper The machine is out of paper in
the paper tray, or paper is not
correctly loaded in the paper
tray.
Do one of the following:
Refill paper in the paper tray. Make sure the
paper guides are set to the correct size.
Remove the paper and load it again. Make
sure the paper guides are set to the correct
size.
No Response/Busy The number you dialed does
not answer or is busy.
Verify the number and try again.
No Toner The toner cartridge or the toner
cartridge and drum unit
assembly is not installed
correctly.
Remove the toner cartridge and drum unit
assembly for the color indicated on the
Touchscreen. Remove the toner cartridge from
the drum unit, and reinstall the toner cartridge
back into the drum unit. Reinstall the toner
cartridge and drum unit assembly back in the
machine. If the problem continues, replace the
toner cartridge (see Replacing the toner
cartridges on page 75).
No Tray The paper tray is not installed
or not installed correctly.
Reinstall the paper tray.
No Waste Toner The waste toner box is not
installed correctly.
Reinstall the Waste Toner Box (see Replacing
the waste toner box on page 95).
Error Message Cause Action