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TROUBLESHOOTING 6 - 6
JAM MP TRAY (paper jam in the multi-purpose tray)
If there is a paper jam in the multi-purpose tray, follow these steps:
1
Press the cover release button and then open the front cover of the printer.
2
Take out the drum unit assembly (drum unit with the toner cartridge).
3
Remove the paper from the multi-purpose tray.
4
Fan the paper stack, then put it back in the multi-purpose tray.
Figure 6-2
5
When loading paper in the multi-purpose tray, make sure it touches the back of the tray and stays
below the maximum paper mark (▼).
6
Open the front cover of the printer and close it, or press Go to start printing.
JAM MP TRAY