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TROUBLESHOOTING 6 - 16
4
Pull the duplex tray and paper tray out of the printer.
Figure 6-24
5
Pull the jammed paper out of the printer.
Figure 6-25
6
Put the duplex tray and paper tray back in the printer.
Figure 6-26
■ The JAM DUPLEX message appears if you remove a sheet of paper from the face down output
tray after only one side has printed.
■ The paper sizes you can use with the duplex printing function are A4, Letter or Legal.
■ If the paper adjustment lever for duplex printing is not set correctly for the paper size, paper
jams may occur and the printing will be out of position on the page.