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TROUBLESHOOTING 10 - 1
10
10
Troubleshooting
Overview
This chapter describes procedures for troubleshooting problems you
may encounter with a Brother print server, it is divided into the
following sections:
1
Wireless Setup Problems
2
Network Initial Setup Problems
3
Intermittent Problems
4
Protocol-Specific Troubleshooting
Wireless Setup Problems
Before you configure the NC-7100w print server, you need to
temporarily change your computer’s wireless settings to
communicate with the unconfigured print server.
If you are unable to see NC-7100w network (SETUP) in the list when
using Windows
®
XP or Mac OS
®
X 10.1 to 10.3, check the following:
For more information, refer to the Quick Setup Guide that was
supplied with this product.
1
Move your printer with the print server installed closer to your
PC and try again.
2
Reset the print server back to its default factory setting and try
again. See How to Print a Network Configuration Page on page
A-8 for information how to reset to factory default setting.
3
Follow the steps below according to your operating system
version, Windows
®
XP or Mac OS
®
X 10.1 to 10.3.
If you are using Windows
®
98/Me, Windows NT
®
4.0 or
Windows
®
2000, please refer to your wireless card manufacture
instructions for changing the wireless settings.