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Chapter 7
62
The indicators show that error 1 has
occurred. (continued)
If the error still occurs, check for the following:
Tape exceeding 39.37" (1 m) or incompatible files cannot
be printed.
When sending a template as a BLF file, an error is indicated
if the model name in the file is different.
When printing a template, an error is indicated if the
specified template does not exist.
An error is indicated if the search of a template with a linked
database fails.
An error is indicated if data is transferred, causing the
capacity of the user storage area to be exceeded.
In these cases, turn off the printer, and then turn it on again.
If the error still occurs, contact Brother Customer Service.
The indicators show that error 2 has
occurred.
Has a device been connected that is not supported by the
USB host port?
An overcurrent was detected by the USB host port, or the
connection of an unsupported device was detected. Turn
off the printer, and then check the connected device.
If a USB hub is connected, the printer will automatically turn
off after a certain length of time has passed.
Is the printer in mass storage mode?
An error is indicated if the file system becomes corrupted or
a file is copied while a mass storage file is being processed.
Turn off the printer.
Does the rechargeable battery have a low charge? (when
using the optional rechargeable Li-ion battery).
Use the AC adapter.
Has the rechargeable battery failed to recharge? (when
using the optional rechargeable Li-ion battery).
If the battery has not been recharged after a certain length
of time, recharging has failed. Use the AC adapter.
Has the wireless LAN or Bluetooth connection been
interrupted? (when using the optional WLAN or Bluetooth
interfaces).
The wireless LAN or Bluetooth connection established
while the printer is on was interrupted. Turn off the printer,
check that the slide switch for the WLAN interface or
Bluetooth interface has been turned on, and then turn the
printer on again.
Problem Solution