Filter
Top Products
Troubleshooting
This chapter explains how to respond to paper and original jams, as well as to error messages.
See “Troubleshooting,” in the e-Manual to troubleshoot problems on the machine’s functions such as Copy, Fax, or
Print, and problems on the computer or network settings.
Troubleshooting
Chapter
12
Clearing Jams .............................................................12-2
Original Jams ......................................................................12-3
Paper Delivery Tray ...........................................................12-5
Duplex Unit .........................................................................12-6
Stack Bypass Tray ..............................................................12-8
Paper Drawer 1 ................................................................12-10
Optional Paper Drawer (Paper Drawer 2) ...............12-11
Inside of the Machine ....................................................12-13
Fixing Unit .........................................................................12-16
Back Cover .........................................................................12-18
When the Message Does Not Disappear ................12-19
If the Delivery Feeder Unit Is Not Installed
Correctly ...................................................................12-22
Error Messages.........................................................12-24
Error Codes ...............................................................12-34
If a Message Such as
<Paper diff. from set size/type.> is displayed .......12-41
Reloading the Paper ......................................................12-42
Changing the Paper Size Setting ..............................12-42
If a Power Failure Occurs .........................................12-45
If You Cannot Solve a Problem ................................12-46
Customer Support (U.S.A.) ...........................................12-46
Customer Support (Canada) .......................................12-46