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Error Messages
Troubleshooting
Message Description Action
Remove the jammed paper from
inside the front cover.
A paper jam occurred inside the
front cover.
– Check the location of the paper jam
and remove the jammed paper. Press
the right Any key to display the next
procedure. For detailed instructions,
see “Inside of the Machine,” on
p. 12-1
3.
–
A paper jam occurred because
the paper loaded in the paper
drawer is different from the paper
specified in <Paper Settings> and
the printer driver screen.
– When printing, follow the instructions
below.
1. Reload the correct size of paper into
the paper drawer. (See “Reloading
the Paper,” on p. 12-4
2.)
2. Remove the jammed paper and
close the front cover. When
removing the paper, be careful
not to touch the transfer belt of
the delivery feeder unit or toner
cartridge.
When copying, follow the instructions
below.
1. Reload the correct size of paper into
the paper drawer or stack bypass
tray. (See “Reloading the Paper,” on
p. 12-42
.)
2. Remove the jammed paper and
close the front cover. (See “Inside of
the Machine,” on p. 12-1
3.)
3. Wait a while until the job resumes.
–
–
Remove the jammed paper from
XXX. (XXX indicates the location of
the jam.)
A paper jam occurred at the location
shown on the display.
Check the location of the paper jam
and remove the jammed paper. Press
the right Any key to display the next
procedure. For detailed instructions, see
“Clearing Jams,” on p. 12-2.
Remove the paper, and close the
tray.
A paper jam occurred in the stack
bypass tray.
Check the location of the paper jam
and remove the jammed paper. Press
the right Any key to display the next
procedure. For detailed instructions, see
“Stack Bypass Tray,” on p. 12-
8.
Replace the toner cartridge. (XXX)
(XXX indicates “Black”, “Yellow”,
“Cyan”, or “Magenta”.)
When the toner runs out. Replace the toner cartridge of the
indicated color. Incidentally, even if any
of Yellow, Cyan or Magenta toner runs
out, black and white printing can still be
performed if Black toner remains.