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If You Cannot Solve a Problem
Troubleshooting
If You Cannot Solve a Problem
Customer Support (U.S.A.)
If you cannot solve the problem after having referred to the information in this chapter, contact Canon
Customer Care Center at 1-800-OK-CANON Monday through Friday between the hours of 8:00 A.M. to 8:00
P.M. ET. On-line support is also available 24 hours a day at the website http://www.canontechsupport.com.
Customer Support (Canada)
Canon Canada Inc., o ers a full range of customer technical support options*:
For step-by-step troubleshooting, e-mail technical support, the latest driver or document downloads, and
answers to frequently asked questions, visit http://www.canon.ca/
Free live technical support 9 A.M. to 8 P.M. EST Monday through Friday (excluding holidays) for products still
under warranty 1-800-652-2666
For the location of the authorized service facility nearest you, visit
http://www.canon.ca/ or 1-800-652-2666
If the problem cannot be corrected by using one of the above technical support options, repair options are
available at the time of your call to the live technical support number above or via the website at http://
www.canon.ca/
* Support program specics are subject to change without notice.
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