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Error Messages
Troubleshooting
Message Description Action
The memory is full. The number of TX/RX jobs that can
be stored in memory reached the
maximum.
– The maximum numbers of jobs
that can be stored in memory are
as follows (Based on the condition
that the other party sends the fax by
the Color imageCLASS MF9280Cdn/
Color imageCLASS MF9220Cdn with
ITU-T No. 1 Chart standard mode):
Up to 70 jobs for sending or 90 jobs
for receiving, 95 fax jobs including
sending and receiving, or 75 e-mail
and I-fax jobs for receiving.
Wait for the machine to send any
documents in memory. Also print,
send, or delete any documents stored
in memory.
–
The number of search results has
exceeded limits. If the desired
destination is not displayed,
change the search conditions and
try again.
The number of addresses that
meet the search criteria exceeds
the specified maximum number of
addresses to search.
Narrow down the search criteria, and
then search again.
–
Increase the maximum number of
addresses to search. (See “Network
Settings,” in the e-Manual.)
–
The scan area is dirty. The feeder’s scanning area is dirty. Clean the feeder’s scanning area.
This size cannot be used with
2-Sided unit modes.
The paper size is not appropriate for
a two-sided copy.
Set the paper size to <LTR> or <LGL>,
then load paper of the same size.
Transmission has been suspended.
Contact system manager.
You tried to send e-mails or I-faxes
when the machine is in the User ID
Management with the e-mail address
of the login user not registered.
Use the Remote UI to register the e-mail
address for each user when User ID
Management is enabled.
Turn off the main power on the
right side of the machine.
Description Some kind of error has
occurred in the machine.
Turn OFF the main power switch, wait
for more than 10 seconds, then turn it
ON again. If the message persists, write
down the error code displayed on the
bottom left side of the display, turn
OFF the main power switch, disconnect
the power cord, and contact Canon
Customer Care Center.
Wait a moment... This message appears when turning
ON the main power switch, or when
the machine is not ready for printing.
Wait until the message disappears.