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List of Error Messages
2-53
2
Troubleshooting
Check covers are closed.
Cause The cover of the optional equipment is open.
Remedy1 Check that the cover of the
Paper Deck Unit-A1 or Paper Deck Unit-D1 is closed.
Remedy2 Check that the cover of the
Staple Finisher or Booklet Finisher is closed.
Remedy3 Check that the cover of the
Document Insertion/Folding Unit or Document Insertion Unit is closed.
Remedy4 Check that the cover of the
External 2/3 Hole Puncher is closed.
Load staples.
Cause There are no staples in the staple cartridge of the
Staple Finisher or Booklet Finisher stapler unit.
Remedy Replace the staple cartridge of the
Staple Finisher or Booklet Finisher stapler unit. (See “Replacing the Staple Cartridge in the
Stapler Unit,” on p. 1-26.)
Check the punch waste tray.
Cause The punch waste tray of the
External 2/3 Hole Puncher is full or almost full.
Remedy Remove the punch waste in the punch waste tray of the
External 2/3 Hole Puncher. (See “Removing Punch Waste,” on p. 1-33.)
Load staples into the saddle stitcher unit.
Cause There are no staples in the staple cartridge of the
Booklet Finisher saddle stitcher unit.
Remedy Replace the staple cartridge of the
Booklet Finisher saddle stitcher unit. (See “Replacing the Staple Cartridge in the Saddle Stitcher
Unit,” on p. 1-30.)
The Dept. ID or PIN is incorrect.
Cause The Department ID and password you entered are not registered.
Remedy Contact the system manager of your Department for the correct Department ID and password.
The hard disk needs to be replaced. (Call service rep.)
Cause The hard disk is not functioning properly, or is not attached.
Remedy1 Contact your local authorized Canon dealer.
Remedy2 If the
Removable HDD Kit is installed, check the hard disk.